FREE SHIPPING ON US$100 ORDERS TO THE UNITED STATES, UNITED KINGDOM, EUROPEAN UNION AND CANADA

FAQs

The Prints

Where are the prints from?

All IconoGraphika prints are original artworks created by David O’Malley of Ottawa, Canada and are copyrighted by IconoGraphika Inc. The prints are printed in Ottawa, Canada on fine art, acid-free, 100% cotton-fibre paper using archival quality inks.

Is each print in a limited-edition series?

Our smallest Icon prints are not signed by the artist and are not numbered.

Our Small, Medium and Large prints are offered in limited editions of 25 prints in each color and size variation and are numbered and signed by the artist.

Can I order a framed print?

No, our prints are unframed. Each print has a white perimeter border for display or not according to your personal framing preference. We recommend traditional framing behind glass. Due to the high quality textured finish of our matte archival paper, we recommend that you do not laminate or dry-mount your print.

Packaging & Shipping

How will my print be packaged?

After check-out, your print is professionally printed and cropped at our facility in Ottawa, Canada. The image side of the print is covered with a sheet of glassine paper for protection.

Our smallest Icon prints are placed in a paper sleeve and shipped in a rigid flat pack envelope.

Small, Medium and Large prints are rolled and secured with a paper band and placed in a plastic bag inside a heavy-duty shipping tube which is sealed with plastic caps.

When will my print be shipped?

Your print will be shipped within three (3) business days of our receipt of your order.

How will my print be shipped?

Your print will be shipped through Canada Post.

Orders of US$100 or more to destinations in the United States, United Kingdom, European Union and Canada are shipped at no additional charge with a tracking number.

Orders of US$200 or more to other destinations are shipped at no additional charge but without a tracking number.

Payment

What methods of payment are available?

We accept all major credit cards and PayPal. All prices are in US$.

Is my purchase subject to taxes, import duties or brokerage fees?

Any taxes we collect at check-out will be remitted on your behalf. You are responsible for any other taxes, import duties or brokerage fees that we do not collect at check-out.

Problems

What if my print is damaged in shipment?

If you are unhappy with your IconoGraphika purchase for any reason, please contact Mail@IconoGraphika.com with a description of the problem. We will reply to you promptly.

If your print has been damaged in shipment, or is otherwise damaged or defective when you receive it, we will replace it at no charge to you.

If we agree that a refund of your purchase payment is an appropriate solution to the problem, we will apply a credit to your credit card or other original method of payment account within three (3) business days of our email confirmation of refund to you.